EiP Conference

The first EiP Conference took place two years after the group was founded, in 1994. The Conference has evolved into an event to bring all with experience in Customer Focus together with Business and Performance Improvement managers. Elected Members are always welcome.

The group has found that the quality of learning at our annual event is increased if we:

2009 Conference

2009 Conference programme

Delegate comments:

"Thank you. We wouldn’t have got this level of speaker anywhere else. Being able to work with him, rather than just listen, gave us much value."

"It’s still easily the best networking forum we’ve got"

Subscribers to the EiP Group can access the presentations and other documents from the event on the EIP Events page on this site.